FAQ

Frequently Asked Questions

Website Design

How long does Building a Website take?

Time to completion greatly depends on the complexity of the website and also how quickly we get the required content, once all the info has been received we like to present a proof of the website within 2 weeks.

What do you require from me to start designing a website?

Deposit: Generally 50% but may differ depending on the type of project.
Logo: Designed using the same colour scheme as your website.
Specific photos: We can supply general photos but if you require specific images, you will need to supply them Specific photos include your premises, products or specific stock photos.
Written Content: For the information you would like featured on your website, we have a copywriter who can assist with content creation at an additional fee.
Page structure: Includes the Homepage, About Us page, Product pages, etc.

Please note that the supply of information is essential to ensure a timely completion of your site.

Will I be able to do changes on my website?

Yes, we build our websites on content management systems (WordPress) and can give you different levels of access, from “admin” for full access to edit the website to “editor” which only gives you access to write articles, for instance.

Will my website be mobile friendly?

Yes, we feel that a website is not complete if it does not respond to mobile devices as it has become a huge part of how the public views websites.

What Customer Support are included?

Our hosting includes daily backups of your website, as well as e-mail assistance.
Websites changes are not included and will be quoted according to the amount of time it takes (generally the rate is R350p/h

Frequently asked questions Johannesburg